Bentley Hotel Bosphorus - Special Class

Almost every single thig thanks to everyone and mr Umit

Everytnh especially the service verry friendly staff, zoha, ümit and furkan were verry helpfull

The staff were amazing and the service was good

Location and staff

Everything else was fine - a decent breakfast, polite staff, and clean rooms.

Everything was ok except for the room. On Booking, the economy room description states that it comes with a view, implying there is a window with a view. In reality, not only was there no view, but there wasn't even a window! The size of the room wasn't an issue - economy rooms are generally much smaller and we were fine with that. However, not having a window and not knowing what the weather is like outside when you wake up for 3 days is unacceptable. No daylight, no fresh air. The "view" was just a wall decorated with flowers. It’s absurd, especially for a 5-star hotel! We asked to be moved to a room with a real window instead of a fake one, but we were told they could only accommodate us for 1 night in a different room, for which we would have to pay extra - despite the fact that we were misled. Yes, you can see the "window" in the photos when booking, but no one would assume that zero daylight enters the room. Even a ship cabin has a proper window! The hotel does not have a parking lot.