Corte Ongaro Hotel

Apartment was is good, adition to hotel, very clean, good protection from outside. Very nice breakfast. A bit too distanced from the center, but in calm city area.. oarking is free of charge and near hotel

Just the distance from the city

Very clean, spacious room.

Nothing really, just the roof bar was a disappointment, desolate and no hot tub.

Breakfast OK. All persons in the breakfast zone took care of us and were very helpful. Esspecially on the day when we had to leave hotel earlier for the trip to Alps. Reception staff also friendly and helpful.

Just details. Small imperfections were improved quickly,

The breakfast was exceptional!

The hot tub/ jacuzzi they advertise that is in their roof was broken and looked like it had been like that for a while. It was the main reason I booked it. They should either take it off their advertisement or fix it. Or at least compensate the guest somehow. The big disappointment was the staff. We were supposed to check in the same day the trains were striking across Italy. We had two trains cancel on us and the third we waited four 5 hrs in the station. I didn’t think we would be able to make it the hotel. When I called and explained the situation and same for a refund and cancellation, they absolute refused to bend even under the extreme circumstances. Then yet were not very friendly when we arrived. The location was awful. It’s in an industrial neighborhood. Nothing around it. 35 min walk from the station and one hour from the sights. It was not convenient, not friendly, false advertising, and nothing to work with the customer. The faculty was nice, and the breakfast was amazing. But nit worth it.