Sercotel Porta Barcelona

Not far from where I wanted to be

Staff interactions not always good. We returned to this location because our previous stay was good and we had made a similar booking for one more week. But this time we were given a room with no coffee maker and no adjustments were made to compensate either. It would have been nice to let us know when we made the booking that things would be different than our last booking.

Excellent. Everything was perfect! Room size, facilities, WiFi, location and so on.

Simply nothing

Convenient for our needs, and the location is ok if you're not planning on a walking in the downtown kind of a holiday. Great restaurant for dinner nearby!

Our room was not fully clean, there were a lot of hairs on the floor when we came.

Good room and good price

We arrived 14:35 and were told we had to get ¨in line¨ to check in. As the lobby was full of people, I asked how do you keep track the order of when people arrived. Then we were told, no check in before 15:00! Apparently everybody was waiting till 15:00 to be allowed to check in, never had an experience like that. Normally they see if the room is ready and if yes they check you in. But not in Sercotel. So the lobby is full with people so I asked a barman, who completely try to ignore me, if the bar was open. No it was not. STRANGE the hotel keeps a lobby full of people waiting and they do not have an operatin bar???? So we went outside to a bar in the neighbourhoud and came back an hour later.