Crowne Plaza Plymouth by IHG

Modern, clean and good gym facilities

NA

The welcome from reception and the helpful staff in general. Loved the swimming pool. Fantastic views.

Nothing

Breakfast lovely. View and location great

Bathroom could be updated and parking is expensive

Location and size of Premier king room bedroom

Our stay at the Crowne Plaza Plymouth was disappointing in several key areas. The car park was extremely tight, making manoeuvring a sportscar stressful and inconvenient. For a Premier King room, the bathroom felt surprisingly small and didn’t match the standard we expected at this level. The Executive Lounge was the biggest let‑down. Children were allowed in, which led to a lack of seating, a noisy atmosphere, and a chaotic food setup. Drinks were self‑served, and the canapés felt like a free‑for‑all, with both children and adults handling food directly. It didn’t offer the calm, premium experience an executive lounge should provide. Breakfast service also fell short. I was pushed aside by a member of staff, which left a poor impression and certainly didn’t reflect attentive or courteous hospitality. Overall, the stay lacked the refinement and comfort we anticipated, and several aspects need significant improvement to justify the hotel’s premium positioning.