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It was close to where we needed to be. Breakfast was aswesome

Carpark two low and the staff didn't seem to care about this as an issue for me. Cleaning was a bit below what you would expect.

Convenient location good dining options and friendly helpful staff.

Room got cleaned on a daily basis with fresh towels

It was a decent place that was a little away from the city noise, the staff were very accommodating and kind. A small walk away from a tram that connected us to the CBD. The little incentive programs they had in the room when you check in were also quite nice.

We had a coughing fit every night we stayed in, we have a feeling that it was because of the smoker that was illegally smoking on their balcony but also we had a lingering mustiness and smoke smell in our carpet by the time we checked in. Unfortunately we had a bad experience with someone smoking an illicit substance nearby but that reflected more on the other people staying at the same time as us than the hotel itself. The staff was able to address the issue as soon as we flagged it. The housekeeping staff weren't as thorough as we hoped or would expect from a four star hotel (wiping down counters, we had two of our pillows left without pillow cases) and were a bit disappointed. Overall, maybe my expectations of a four star hotel is a bit dated with the expectation of robes and slippers but it was a decent stay that blew our next stay in Docklands out of the water.