Hôtel Erromardie Plage by Odalys

Excellent location and staff

Nothing

Nice people. Nice pool. Nice hotel-terrain. Good parking in underground garage. Fast elevators. Good food in restaurant. Large room with pool and sea-view. Everything large... good TV, good bathroom, good balcony, good coffee machine, good Wifi. Only a 2 minutes walk to the beach. Longer walk to St.Jean-deLuz bay-view and beach and town... but a nice 30 minutes walk (along the coast, almost no traffic). Location is perfect for day trips to San Sebastian and Biarritz... right in the middle. Everything okay except for ... carpet in the room.

Carpet in the room with lots of stains in it. With a hygienic wooden floor this hotel could be a 10 out of 10... but this keeps it from being perfect (and carpet for us is always a reason NOT to return to a hotel, no matter how good it is).

Close to the beach and to bike rental

Car culture. Impersonal hotel.

Comfortable and well located

The bedroom wasn’t prepared before our arrival and I was not given appropriate instructions to ensure that my bank account would not be debited the amount for the deposit, however it was and when someone says they’re not going to take money from you and then does end up taking money from you that is not a positive in any walk of life