Atlantic Hotel Newquay

Its location and superb decor.

The room equipment was dated and the bathroom is ready for a makeover.

I’ve tried many hotel over the years coming to Newquay. I always request a room with a sea view. The Atlantic was excellent. This will now be my go to hotel.

The area for making tea!

Staff were amazing and the location is fantastic overlooking the Atlantic whilst having your breakfast . Close to the beach and town but the slope up to the hotel is a bit of a killer after a long walk.

Nothing

We really liked the size of the room, the bathroom, and how comfortable the bed was. All the staff were very friendly and helpful.We also really enjoyed the breakfast, with a great choice of items, as well as the lovely views from the table.We liked the spa facilities overall, although we felt there is some room for improvement, especially with the jacuzzi. The location of the hotel is absolutely top-notch, with amazing views and excellent access to beautiful walking paths. It was one of the highlights of our stay.

We didn’t like the lack of attention to detail when it came to maintenance and room upkeep. There were several issues, including broken blinds, a damaged chair seat, ripped curtain, the poor condition of the balcony. The balcony door was also difficult to open and close, and the mini fridge was not cooling at all but firdge was sorted the next day.We also noticed that the room amenities were not replenished during the room clean.We also noticed that part of the jacuzzi was broken. The spa pool was also being used by children who were screaming and jumping into the water, which made it difficult to relax and enjoy the facilities. We feel that better supervision and clearer rules around appropriate behaviour would improve the overall spa experience.The quality of the toilet paper was very poor, and there was also no toilet brush provided in the bathroom. These are small details, but they would make a difference to the overall comfort and experience. The room was too hot, and unfortunately there was no air conditioning or even a fan provided to make the hot days more comfortable. This made it difficult to relax and sleep comfortably.