DoubleTree by Hilton Girona

+ Friendly and competent staff + Excellent breakfast + Hotel restaurant + Access to garage + Location close to Palau de Congressos + WLAN + etc.

- sorry, I dont' like the scent of Craptree and Evelyn products - hand wash, shower etc. all have the same scent

The room was comfortable bed and shower both excellent. The staff were friendly and helpful.

The pool area had no shade so couldn’t really be used on a sunny day. The hotel is a bit of a walk from the old town.

Modern

Location away from old town about 20 minutes walk . The hotel breakfast was the same every morning. Food was just so so

Nothing

The service, overall, was very poor. Our room was not cleaned because we left at 1:00 p.m., which I find unacceptable for a hotel. The breakfast experience was also very unpleasant. The staff were quite rude, and at exactly 10:30 a.m. they begin clearing everything away in an extremely noisy manner, even while guests are still in the restaurant. Bowls are thrown onto carts, cutlery is dropped on the floor, and everything is cleared away hastily and noisily, giving the clear impression that they want the remaining guests to leave immediately. I understand that breakfast has a set closing time, but clearing the buffet can and should be done politely, discreetly, and respectfully. The staff’s attitude significantly affected the overall quality of our stay.