The Ritz-Carlton Sanya, Yalong Bay

Good facilities, gym, pools and restaurant choices Staff very attentive and accommodating.

The staff were amazingly friendly and accommodating. The view is stunning, and despite the fact that the hotel is showing signs of aging, property maintenance is ongoing everywhere you go. A lovely blend of bars, restaurants, lawn spaces and pools made this a beautiful and relaxing honeymoon trip.

Tech is a bit outdated (for example, only USB2 ports in the hotel room) throughout. Lounge Club food could have been more sophisticated.

Magnificent grounds, nice pool, very spacious room with nice coffee and tea. Nice restaurants on site

Very few staff spoke English, was difficult to communicate, but got lucky when checking out when someone with excellent English helped us

It is a nice resort

Staff' service and attitude are not bad, but it is simply not as good and professional as what you would expect from a luxury hotel such as Ritz Carlton: - very poor service for breakfast - waiting line was chaotic - took them one hour to serve drinks at bar while they had plenty of staff and very few customers. But they were just standing there and chatting to each other, forgetting they were supposed to prepare cocktails we ordered. We had to ask 3 times - they let kids playing and throwing balls violently right at the swimming pool. Accident can so easily happen... Took them literally 40min before asking kids to stop