Staff were really friendly. The room was really big, was amazing value. The pool outside was great and the courtyard area was really pretty

Windbell Villa Hoi An is a lovely place. The hotel is located on Cam Nam Island, about 10-15 minutes walk across Cam Nam bridge to Hoi An Central Market. The staff is fabulous. The hotel is family run, all of the family members are always helpful, smiling and welcoming. Hoa is the manager, his mum, and his sisters Thuan and Phuc assist him. Hoa greatly assisted me on my last morning before my departure from the hotel to Hue. The van transport operator cancelled at the last minute because they did not have enough passengers. Hoa kindly came to my rescue and ordered a limousine which transported me safely from Hoi An to my hotel in Hue.

I liked everything about the hotel and enjoyed my stay there. The room was huge with a balcony overlooking the swimming pool, and a lovely shower which I enjoyed. The breakfast was simply but delicious, with a choice of English breakfast and Asian breakfast. I will certainly come back to the hotel, and will recommend it to my family, friends and colleagues when they visit Vietnam and specifically Hoi An.

Quiet and peaceful yet close to the market, river boats. Everything within walking distance.. gorgeous pool to cool off in..

Pool was nice (although quite warm) and breakfast is simple but sufficient. Room is cleaned every day.

I booked several rooms for my group, as a tour leader. Be aware if you book a twin room, you are not getting a room with two proper beds. Instead, it's a double bed with a rock hard small pop up 'bed' next to it. This should definitely be mentioned when booking! My guests had to room move after one night, as this was not acceptable. On the day of check-out, one room was kept (and paid for!) by our group to store our luggage and to take a shower before leaving on the night bus. I had asked one of the family members to open the hotel room for my group in case I was not around. Not a problem she said. Well, turns out it was. My group was not allowed in for some reason, causing us all to be stressed and rushed to shower before getting on the night bus. And to top it all off, the (I guess) owner asked me to cancel the reservation on Booking.com, because he did not want to pay commission. I refused, since I had already paid everything. Today I discovered he has altered all of my room rates in hindsight, to make sure he pays way less commission. This is a very dishonest family!