Four Seasons Hotel Cairo at Nile Plaza

The staff were the highlight

The pool didn’t look over the Nile

From the moment we arrived, we were immersed in luxury. All the staff were incredibly kind and provided polished, thoughtful service that truly lived up to the Four Seasons name. The concierge team was also exceptionally kind, helpful, and attentive, going out of their way to assist us with anything we needed. Their genuine hospitality made our stay even more enjoyable. After the hustle and bustle of Cairo, stepping into such a peaceful, luxurious, and welcoming environment made us feel completely at ease and reassured me that staying here was absolutely worth it. The female front desk associate who assisted us and a gentleman who I believe was a manager gave us such a warm welcome from the moment we checked in. I usually stay at Marriott properties and also stayed at Marriott Mena House during this trip, but this experience instantly turned me into a Four Seasons fan. We were staying here to celebrate a birthday, and the team surprised us with a lovely gesture that made our stay even more special. I truly wanted to express my heartfelt gratitude to every member of the staff. Thank you to the entire team, including the concierge, for making our trip to Egypt such a wonderful and unforgettable experience!

Nothing!

Great property. Great service. Refreshed rooms

Staff were excellent.

Service was slow, especially bar aervice for drinks in restaurants and poolside. Everything seemed to take such a long time.