Eden Roc Cap Cana

el desayuno fue muy bueno, la gente alegre y servicial. la playa es hermosa el restaurante Mediterráneo fue mi favorito, comida muy rica.

el spa dejo mucho que desear, el steam room sacaba un mal olor, luego el masaje en si no tiene nada especial, la piscina deberían de ponerle sombra, ya que el sol es demasiado fuerte. Pero si creo que el hotel está sobrevalorado

La exclusividad

all aspects of hotel were excellent restaurants were all fabulous all staff very friendly and happy

service at breakfast was not always good...very slow at times

Excellent location with a gorgeous beach!! Our butler was really really nice and went out of his way to try and make our stay better

We booked the junior suite with private pool and as soon as we checked in we found out that there was major construction work taking place adjacent to the suite which meant we could not sit outside or enjoy our pool. The staff did not alert us about this nor did offer any compensation until I insisted. Only 3 restaurants on site with the same menu for lunch and dinner which makes it a bit repetitive. My husband has a gluten allergy and almost no options available for him (even though mentioned on the menu) The prices charges are equivalent to a luxury hotel but the service definitely does not match up to the same level/ standard Definitely not recommending to friends/ family and not coming back again.