Grand SPA Lietuva Hotel Lietuva

Breakfast - could be better, not very tasty. Spa - all good, Room - cosy and clean.

Lokalizacja, śniadanie, basen.

Źle pracował klimatyzator, nocą było chłodniej, włączyłem by grzał, lecz nic nie nagrzał. Na parkingu są zbyt ciasne miejsca dla samochodu. Telewizor jest zbyt stary, pracują tylko kanały.

Good pool area, generous breakfast, a lot of facilities available and good location

We had some spa procedures booked with a consultant for our friends as a gift and agreement was that the reception will inform them about it, and we will be billed for the treatment. but not only they did not inform, when we have informed our friends about it and went to check the timing, then spa reception started question how did we book such treatments as they are not allowed and instead of helping to clarify sent our friends on their way to “figure out” if they will be allowed to get the treatment. I’d say overall experience with spa procedures was unpleasant and not smooth purely from the way reception(both spa and hotel) acted. And they then they tried billing our friends for the procedure regardless of our agreement. I know it’s not a standard setup, but it’s not too complicated either to cater to.

Good location. Spa zone was amazing!

Breakfast place was overcrowded, Dishes were not cleared from tables. Should be more staff. The hotel needs renovation.