Palazzo San Firmino Historic Palace all Suite Canal View

Authentic Venice experience

Did not care for the extra step for check in and was hard to find. Also, when in the room, canal was only visible by standing at window. Viewing canal was nice in common area shared by others.

Carolina, the host is amazing and very accommodating. Great location on the canal with everything close by. Loved it

Nothing. Loved it

Great location so we were close to the main sites but not too close to the very touristy areas. The room was lovely and inn keeping with the style of the building. It was overlooking a canal with shuttered windows and really nice modern bathroom. Host was really helpful with information and recomendations.

Breakfast was ok but a bigger choice would have been nice.

The location is really great. Close to everything but in a less crowded section. We stayed in the double room with canal view and the view was very nice. Only a 5ish minute walk from the Rialto water bus stop. Easily walkable to most tourist destinations and wonderful restaurants. St. Marks was maybe 10 minutes. Shower pressure was wonderful and no issues with water staying hot for three back to back showers. It was also very clean. We did not have enough time to have breakfast but it looked delicious and the view was very nice. We were provided very helpful directions upon arrival and they offered to hold our bags after check out, we didn’t need them too but really appreciated the offer. This stay felt very personalized and more like staying in someone’s home with them more-so than a hotel/rented room. Every time we entered or exited we discussed our plans and times for each daily event.

The AC would not go under 22.8 our entire stay. We were lucky to have cool nights and could leave the window open but it was still difficult to sleep with the noise and mosquitoes. I couldn’t imagine having this issue in the summer and trying to sleep. Receptionist was very friendly but only suggested to leave the AC on as it should go down (even though we left it on all night the night before and it only got hotter), it never did go down the two days we were there and no solution provided. None of us slept well due to we are used to cooler rooms in the evening. We gave the same feedback every day we were there. The reception desk and dining room is right outside the room door. We didn’t experience any noise or issues with this but it was a bit awkward when opening the door to everyone. An additional note for others is the double room with a canal is not really meant for three adult people. The twin is only a cot and not really sufficient for a grown adult. We were a family so while it was uncomfortable for our grown son, it would have been very awkward if we were not related as the cot sits directly next to the double bed. We understand now the property doesn’t usually recommend for three but booking.com should be updated to reflect this. This is a very tight room for two people, let alone three. While the additional furniture was beautiful, it took up a ton of space and made the room very tight.