Muthu Belstead Brook Hotel

Full of character and plenty of facilities if you want to use. Food was excellent

Nothing

Love the spa/pool etc, food was amazing . Would be nice if rooms were upgraded been coming here for the last 20 years.

The rooms definitely need to be updated

Everything

Nothing

The staff are friendly. The pool and spa area are ok. My wife had a massage which she said was very good. The restaurant setting is nice and the breakfast was nice with good ingredients. The location is within a short drive to the waterfront.

It is tired. The reception appears nice and maintained however beyond that the hotel is needing some attention. Our room was a good size and presented nicely however there were stains on the wallpaper, the arm chair next to the bed had some large stains on it as did the bedside cabinet handle which was next to it - I suspect it had been a spilt drink - didn’t look good on a light coloured arm chair and I chose not to use it. The early check in fees are rather expensive at £15 however on checking out I found out that this was actually £15 per hour - which felt unreasonable especially as the spa treatment had been booked by the hotel for 1pm - the reception staff did only charge me £15 on questioning it.