Kartal Hotel

All

Good location for a beach holiday, only a short walk to the sea, plenty of shops and cafes nearby. Rooms clean and comfortable and staff very helpful.

The breakfast selection was a little limited, some hot food, like scrambled eggs, would have been nice, as would real rather than instant coffee, but still filling and tasty.

Location , staff ,hotel

I wanted to stay there forever

The hotel is very well located, halfway of city and beach!

The hotel is in need of a major refurbishment. Even without a full renovation, some basic improvements would make a big difference. The bathroom towels were extremely worn out, with some even having holes, and should definitely be replaced. I booked a room with breakfast included, but I only had access to breakfast on the third day after I raised the issue with reception. The hotel normally starts serving breakfast at 9:00 a.m., which is not practical, as most organised tours and excursions pick guests up between 7:00 and 8:00 a.m. After I explained the situation and pointed out that my booking included breakfast, the staff kindly arranged breakfast for me at 7:00 a.m., which I really appreciated. The staff were friendly, helpful, and did their best to resolve the issue once it was brought to their attention. The swimming pool was also quite disappointing and did not match the photos advertised. Overall, I spent most of my time out exploring and only returned to the hotel to sleep. For that purpose, it served its purpose, but with some investment and attention to detail, the guest experience could be significantly improved. My rating is most because of the location and staff making all efforts to be accommodating!