Palette Legian Beach

The housekeeping always keep cleaning the room

Overall everything is good, maybe just need to change a water tube for sink

Location is great.

Definitely gone down since palette take over, pool steps green, decking dangerous such a shame for one if my favourite places. Hopefully they will do some renovations. Great value for price though.

The value for money including breakfast. the location of the hotel, parking out front.

Had a lot of hassles checking in as the staff's English was not good but upgraded to a balcony room next day. Unfortunately, there were no towels in the room and had to wait 3 hours and 2 phone calls before a towel arrived. Very disappointed that neither the hotel or the bar restaurant accepted card payment only cash. Fridges are very small, don't like the card system for power to the room. I think that tea and coffee making facilities should be added to the rooms to bring it up to standard with other hotels. Safe is easy to operate and use. No hot water to the vanity basin.

The house keeping staff! The comfy bed!

The curtains in the room were hanging off the pelmet, the poolside area has deteriorated so badly! I have stayed here since it opened-the sun beds are badly worn and need replacing, there were two working umbrellas, in places the decking was very dangerous-the new manager was getting things done, I hope he has a list to work through!