Courtyard by Marriott Jackson

The room was clean. The room was Great, 2 Queen size beds, full size shower and vanity area, private room RB. The food was Delicious, the Service was Excellent. The valet parking attendant was great, to the Luggages Handler and Maid's, when I called, The First Desk, the staff was fast to meet our request, I really appreciates the staffing response. Always very polite, everyone who came to bring something or to assist. Thank you, Sable Navy Pier of Chicago, for making our stay, The Best Time.

There was no microwave in the room, there was a $25 Fee when asked for one, the cost of parking and valet parking, quite costly.

Cozy seating area, lots of outlets, full length mirror.

The tv was at an angle while laying in bed and couldn’t be adjusted.

It was amazing. The design is DOPE.

The pool could have been warmer, but hot tub was great!

We booked a hotel room because we were without power for two days at that point I booked with the expectation that I was going to be paying $314 with a refund of $100 for the deposit when we got on site I was told that they will be an extra $300 because we are local and that we would get that back. I was charged $614 the night of check-in in the morning that we checked out today I was charged another $300 so in total I have another $600. That’s on hold on my bank that I don’t have access to. We are without power for over five days. We have no food in our home we had to pay for hotel and I’m out this money and it’s not OK. I understand that eventually I will get that back but I should not have to be on hold $600 on top of everything else. I was there with my husband and one child that was eight months old.