Doświadczenie na najwyższym poziomieNieruchomość ekskluzywna w tej okolicy
Rezerwuj bez obawWspółpracujemy z najlepszymi biurami turystycznymi, dzięki czemu wiesz, że otrzymujesz świetną ofertę wynajmu
Zawiera niezbędne wyposażenieBezpłatne WiFi/internet, Gotowanie na świeżym powietrzu i więcej
Lokalizacja
Opinie
1 / 10
This is the most appalling and amateurish service I have ever seen
While this property is highly rated for its views, our pre-arrival experience was nothing short of a nightmare. We are deeply disappointed by the host’s substandard service and their disregard for guest data security.
1. Serious Security & Privacy Concerns:
The host repeatedly demanded full photos of our credit card (including the card number, expiry, and CVV/Security Code). Given that our DBS card displays all this sensitive info on one side, we expressed legitimate concerns about identity theft and credit card fraud. Although the host initially agreed via the platform that we could mask certain digits and the CVV for security, they later reneged on this agreement.
2. Communication Breakdown & Incompetence:
By our check-in date (March 29th), despite having completed the online check-in as previously agreed, we were still denied the access code. The host claimed we hadn't checked in, ignoring our prior correspondence and the safety compromises we had already made.
3. Lack of Support from Booking.com:
Even after escalating this to Booking.com, the platform failed to resolve the issue, simply echoing the host’s unreasonable demands for unmasked sensitive data. This is a clear failure to protect customer information and provide basic hospitality service.
Conclusion:
A beautiful view cannot compensate for a host that lacks professional communication and basic respect for guest security. We spent the start of our trip in extreme stress and frustration rather than enjoying our holiday. To future travelers: if you value your financial security and mental peace, think twice before booking this property. The management is rigid, unhelpful, and unprofessional.
Unbelievable Administrative Failure
To make matters even worse, when the host finally sent the access code, they had incorrectly modified our check-in date to a day later than our actual paid reservation. We were left speechless by such incompetence.
7 / 10
I will never come back to this property
I liked the location.
The Customer service was not flexible and I think not polite as well. They sent me this message: Hi Ahmed,
The housekeeping team will be on-site at exactly 10 am to start the exit clean. Please make sure you have vacated the villa by 10 am, as per the check-out time. This includes removing any vehicles from the driveway; the housekeeping team need access to the driveway to take their cleaning supplies, and all linen and towels into the villa for our new guests.
Kind regards,
the Team at Staysouth
9 / 10
Exceptional. Hopefully it is still available for our next trip to Queenstown.
Exceptional views from almost every room, and the location at Fern Hill was not an issue. The property is a spacious 4 bedroom home. Outside spa bath was a winner, as was the open gas fire in the lounge room. All high end appliances made living there for the week easy.
Lovely comfy beds and furniture.
The driveway to the garage was restrictive to drive our vehicle to undercover parking, so we had to park on the street even tho the garage itself was huge in size
There was no bath inside the property which was a bit tricky with two small children.
The freezer side of the fridge was over-frozen; so this needs the drain to be cleared( I have the same fridge at home)
10 / 10
Overall the stay was incredible and the house made it a perfect holiday.. thanks
Property was amazing.
Driveway as hard at first. Couldn’t use the garage, just parked in the drive. Some noises coming from a pump or something came on regularly, couldn’t figure it out.
The Customer service was not flexible and I think not polite as well. They sent me this message: Hi Ahmed,
The housekeeping team will be on-site at exactly 10 am to start the exit clean. Please make sure you have vacated the villa by 10 am, as per the check-out time. This includes removing any vehicles from the driveway; the housekeeping team need access to the driveway to take their cleaning supplies, and all linen and towels into the villa for our new guests.
Kind regards,
the Team at Staysouth
9 / 10Wyjątkowy·sie 2025
Exceptional views from almost every room, and the location at Fern Hill was not an issue. The property is a spacious 4 bedroom home. Outside spa bath was a winner, as was the open gas fire in the lounge room. All high end appliances made living there for the week easy.
Lovely comfy beds and furniture.
The driveway to the garage was restrictive to drive our vehicle to undercover parking, so we had to park on the street even tho the garage itself was huge in size
There was no bath inside the property which was a bit tricky with two small children.
The freezer side of the fridge was over-frozen; so this needs the drain to be cleared( I have the same fridge at home)
10 / 10Wyjątkowy·sie 2022
Property was amazing.
Driveway as hard at first. Couldn’t use the garage, just parked in the drive. Some noises coming from a pump or something came on regularly, couldn’t figure it out.
10 / 10Wyjątkowy·paź 2021
The lovely house with awesome views. It’s best choice for staying in Queenstown.
Obiekt The Views and Spa 4BRM położony jest w miejscowości Queenstown. Obiekt oferuje widok na jezioro.
Udogodnienia
Bezpłatne WiFi/internet
Bezpłatny parking
Dla niepalących
WiFi/Internet
Gotowanie na świeżym powietrzu
Alarm pożarowy
Gaśnica
Często zadawane pytania
Czy parking jest dostępny w tym obiekcie typu willa?
Parking nie jest określony jako dostępne udogodnienie w obiekcie The Views and Spa 4BRM. Aby uzyskać więcej informacji, zachęcamy do kontaktu z obiektem w tej sprawie.
Czy w tym obiekcie typy willa jest basen?
Nie znaleźliśmy basenu wśród udogodnień w tym obiekcie typu willa. Zastanów się, czy basen jest ważnym elementem Twojego pobytu.
Czy obiekt The Views and Spa 4BRM akceptuje zwierzęta domowe?
Niestety ten willa nie jest przyjazny dla zwierząt. Spróbuj wyszukać ponownie i odfiltruj „Zwierzęta dozwolone”
Jakie udogodnienia są dostępne w obiekcie The Views and Spa 4BRM?
Znaleźliśmy 7 udogodnienia dla tego wynajmu. Obejmuje to bezpłatne wifi/internet, bezpłatny parking, dla niepalących, wifi/internet i gotowanie na świeżym powietrzu.
Doświadczenie na najwyższym poziomieNieruchomość ekskluzywna w tej okolicy
Rezerwuj bez obawWspółpracujemy z najlepszymi biurami turystycznymi, dzięki czemu wiesz, że otrzymujesz świetną ofertę wynajmu
Zawiera niezbędne wyposażenieBezpłatne WiFi/internet, Gotowanie na świeżym powietrzu i więcej
O tym ten wynajem wakacyjny
The Views and Spa 4BRM
Obiekt The Views and Spa 4BRM położony jest w miejscowości Queenstown. Obiekt oferuje widok na jezioro.
Udogodnienia
Bezpłatne WiFi/internet
Bezpłatny parking
Dla niepalących
WiFi/Internet
Gotowanie na świeżym powietrzu
Alarm pożarowy
Gaśnica
Mapa Queenstown 9300, Nowa Zelandia
Oceny i recenzje
8 / 10
Doskonały(12 oceny)
100% sprawdzonych opinii
7 / 10Dobry·sie 2025
I liked the location.
The Customer service was not flexible and I think not polite as well. They sent me this message: Hi Ahmed,
The housekeeping team will be on-site at exactly 10 am to start the exit clean. Please make sure you have vacated the villa by 10 am, as per the check-out time. This includes removing any vehicles from the driveway; the housekeeping team need access to the driveway to take their cleaning supplies, and all linen and towels into the villa for our new guests.
Kind regards,
the Team at Staysouth
9 / 10Wyjątkowy·sie 2025
Exceptional views from almost every room, and the location at Fern Hill was not an issue. The property is a spacious 4 bedroom home. Outside spa bath was a winner, as was the open gas fire in the lounge room. All high end appliances made living there for the week easy.
Lovely comfy beds and furniture.
The driveway to the garage was restrictive to drive our vehicle to undercover parking, so we had to park on the street even tho the garage itself was huge in size
There was no bath inside the property which was a bit tricky with two small children.
The freezer side of the fridge was over-frozen; so this needs the drain to be cleared( I have the same fridge at home)
10 / 10Wyjątkowy·sie 2022
Property was amazing.
Driveway as hard at first. Couldn’t use the garage, just parked in the drive. Some noises coming from a pump or something came on regularly, couldn’t figure it out.
10 / 10Wyjątkowy·paź 2021
The lovely house with awesome views. It’s best choice for staying in Queenstown.
Doświadczenie na najwyższym poziomieNieruchomość ekskluzywna w tej okolicy
Rezerwuj bez obawWspółpracujemy z najlepszymi biurami turystycznymi, dzięki czemu wiesz, że otrzymujesz świetną ofertę wynajmu
Zawiera niezbędne wyposażenieBezpłatne WiFi/internet, Gotowanie na świeżym powietrzu i więcej
Mapa Queenstown 9300, Nowa Zelandia
O tym ten wynajem wakacyjny
The Views and Spa 4BRM
Obiekt The Views and Spa 4BRM położony jest w miejscowości Queenstown. Obiekt oferuje widok na jezioro.
Udogodnienia
Bezpłatne WiFi/internet
Bezpłatny parking
Dla niepalących
WiFi/Internet
Gotowanie na świeżym powietrzu
Alarm pożarowy
Gaśnica
Często zadawane pytania
Czy parking jest dostępny w tym obiekcie typu willa?
Parking nie jest określony jako dostępne udogodnienie w obiekcie The Views and Spa 4BRM. Aby uzyskać więcej informacji, zachęcamy do kontaktu z obiektem w tej sprawie.
Czy w tym obiekcie typy willa jest basen?
Nie znaleźliśmy basenu wśród udogodnień w tym obiekcie typu willa. Zastanów się, czy basen jest ważnym elementem Twojego pobytu.
Czy obiekt The Views and Spa 4BRM akceptuje zwierzęta domowe?
Niestety ten willa nie jest przyjazny dla zwierząt. Spróbuj wyszukać ponownie i odfiltruj „Zwierzęta dozwolone”
Jakie udogodnienia są dostępne w obiekcie The Views and Spa 4BRM?
Znaleźliśmy 7 udogodnienia dla tego wynajmu. Obejmuje to bezpłatne wifi/internet, bezpłatny parking, dla niepalących, wifi/internet i gotowanie na świeżym powietrzu.
Poznaj podobne pobyty w Queenstown 9300, Nowa Zelandia