Vesta Grand Central Udaipur

If you’re ever planning to travel to Udaipur, I would definitely suggest choosing this hotel. It’s located near Sukhadia Circle, which makes almost every place easily accessible. I feel like it’s the perfect central point in the city, and the rooms, staff, and overall service are all excellent.

The staff Peaceful

Bathroom needs a better clean

Breakfast was wonderful and reasonably priced, staff were courteous. Good spread. spacious. Friendly front counter staff and wonderful lady manager. She is very professional in her demeanour. Counter staff listened intently and the request is done immediately. Unfortunately at peak hours,  they seem to be harried with multitasking and demanding clients. Higher management please take note, place more staffing during peak hours, no point overworking the poor staff and finger pointing (the staff). Lift was wonderful and functioning well. Great location Smart Bazaar & Sukhadia circle nearby. Feel safe staying here. Rooms need makeup and touch up ASAP. A lot of eateries within walking distance.

Booking.com website unfortunately did not show the type of power output sockets. Unfortunately no reply from both Hotel & Booking.com in spite of repeated requests! Need to improve this communication aspect. Rooms need makeup and touch up ASAP. Unfortunately the name of the Hotel was changed and most auto drivers and Uber drivers had difficulty finding the hotel. Room fridge not functioning but was attended to fast when a complaint was made. Safe box did not have instructions manual. TV programs need improvement

Location is very good, ideally placed for business as well as leisure. Lots of good cafés nearby

Checkout time is a ridiculous 11 AM! Had to pay 50% more for a late checkout. Food quality is poor. Staff TAT at front office is inefficient and I had to wait each and every time I placed a service request.