Lucolo Palace B&B - Mthatha

The room was clean, and fit the purpose.

The basin had not hot water.

it was clean and hygienic, and hot water was available day and night which was very convenient considering the weather wasn’t pleasant.

the showers were too small and the shape inside the showers made it difficult to stand. I’d say it was a uncomfortable.

I liked that it was good value for money and was clean.

The surrounding area did not seem safe. The room doors being almost "see through" made me feel abit unsafe as well. But there were cameras which is good.

The room was spacious and clean, housekeeping could have done with a little bit less of polish on the tiles because first day I slipped luckily I didn't fall and had to move with caution from there

Having an available person at reception, waited for 20minutes there for check in and had to call someone passing by on the yard. Having your own access to the gate instead of always having to go look for someone who is not at reception to open the gate for you. For that amount of money you would think breakfast would be included but no. Wanted to pay for breakfast and I was told I should have called prior😅like njani when I booked like less than an hour ago and I'm a first timer using your accommodation. Stayed for 20minutes without getting help and that lady was blaming me, the breakfast I was treated like I know their policies when on description it said pay at accommodation.