Great communication from the property owners prior to arrival. The living area was well presented; coffee, tea and milk, and a small basket of snacks and a bottle of wine were provided.

There was nowhere to plug in hair styling equipment near to a mirror. I felt that the bed linen was not 4-star quality.

Great little flat, exactly what I needed for a few days away. The welcome spread was a lovely surprise and much appreciated. Comfy bed, a full kitchen, and stable wifi.

Nothing :)

Philip went out of his way to make sure the apartment way ready for us, as it was such a late booking. I cant recommend The Custards enough.

Nothing everything was perfect.

The apartment is a short walk to Shanklin beachfront, Old Shanklin and Shanklin Chine. The apartment was clean and tidy and well appointed.

The property is situated on a busy narrow road, which can be noisy at night, with no parking at all. There is some parking available in adjoining side streets. The mattress on the bed has seen better days unfortunately. It was a small double and we could feel every spring. The only covering on the bed was a duvet, with no other linen that we could find. When the weather got quite warm towards the end of our stay, we sweltered under the duvet. It would also be helpful to have some shelving in the bathroom on which to put all the essentials that women like to travel with! It's a pity the owner prioritised the way the apartment looked instead of comfort and ease of use.