Madonna del Mare

Location was ideal. Quiet despite being in the middle of Old Town.

Pictures on booking.com don’t show what individual rooms might look like.

The actual room was as described. It was large and comfortable.

Our property wasn’t in the pictures shown to us on the booking.com website. It was 50 yards away and nowhere near as nice as the one shown. The room was quite dark with no natural light if you wanted privacy. Jacuzzi wasn’t cleaned for the length of our stay, there were no robes or iPad as described, on the website. The exterior of the property wasn’t very nice, there wasn’t anywhere really to sit outside. It was also covered in graffiti. Was a real shame that the property isn’t in the setting that the pictures show.

The location was perfect for exploring the old town of Chania - everything was within walking distance. The room was comfortable and new. Would stay again.

Our original room was located in the annex building of the hotel. It was a bit too noisy for us but the host graciously accommodated our request to move room in the nearby building.

it was a good location. the complimentary water s everyday are nice. the AC went to 17C. cool staircase under glass floor in the bedroom. slippers. daily housekeeping. easy checkout

the #1 complaint I have is the musty/ broccoli/ wet rock smell. no matter how long the AC is on it is awful. maybe because it was 80-90f while we were there? luckily it was confined to half of our room. there is room for improvement in the place: bubbling paint, shower door coming off on top, smell. there was a balcony, we could only figure out how to get half the door/ window open so it was a tight squeeze. I read in other reviews there was a breakfast that was partnered with this place- there was none. no concierge. it’s truly more of an Air Bnb than a hotel. recommendations weren’t very helpful. no Netflix set up on the tv.