El Caite Hostel

The area around the pool, the staff, and the location

It badly needs some mosquito nets. It’s very hot at night as the fans are old and don’t work very well. The breakfast wasn’t great (would be good if it was possible to get coffee). Bathrooms are not particularly clean.

Centrally located, nice hang out areas and cold drinks available for purchase. Hot water!

The sink was stuck for 3 days collecting water from brushing teeth etc, my lens fell down into it and although I cleaned the lens, I got an eye infection soon after :( Also shower water flooded the room.

Great location close to city centre, but not noisy. Good breakfasts, nice to have a pool and comfortable rooms & lounging areas. Helpful staff.

Curtains are sheer and see through which isn't the best for privacy. Shower is a bit gross with a regular too long curtain that gets soaked on the shower floor.

- Great airconditioning in the room. - At night it is silent. You don't hear cars, dog barking or whatsoever. - They lock the gate at night which gives a safe feeling. - Great location. Very close to the main square. - We were shocked by the theft reviews, so we locked our luggage every time. I told them not to enter our room and they didn't.

Normally I don't complain. And I'm very easy going, but this hostel was aniother situation: - Room is very small and bathroom even smaller. Showercurtain is thick so you have to choose between not seeing anything or having water running down the room. - We arrived at 18.00 and had to wait until 19.30 for sheets. Meanwhile I asked 3 times and every time they said "5 minutes, 10 minutes". My gf was sick so she wanted to sleep. They knew she was sick. - There were stains in the sheets. Sheets are not made of cotton, we didn't care. But some do :) - Laundry is expensive, $10. When there was a miscommunication about the payment, I had to sit and watch camera footage like a criminal. Funny thing is, when you owe them money. Cameras suddenly work. - They need to work with receipts to prevent miscommunications. - Staff just don't care al all about anything. They just hang around(laying widely on the sofas) joking with each other in the lobby and don't act professional. Normally I wouldn't care, but they behave like teenagers on a summer job. It became quite annoying. They need a good supervisor who is older and more professional instead of teenagers goofing around. - Don't drink the free water. It's just unhealthy tap water.