Location, standard of room, communication from owner, warm welcome and an emphasis on customer care were all excellent. Clean and well designed.

L'accueil, l'aménagement de la chambre, la propreté, la luminosité, la localisation par rapport au centre des congrès et le centre-ville.

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The appartment is very comfortable and clean. The host is friendly amd gave perfect check-in information. Als the location of the appartment of perfecr, close to the river and main attractions. I can highly recommend it!

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The location is excellent, particularly if you are visiting Porto for a conference or event at Alfândega do Porto, which is within walking distance. The apartment is located on a picturesque street in the historic centre, with easy access to restaurants, cafés, and the riverfront. Check-in was straightforward and the apartment was generally well equipped for a short stay.

After my stay, I realised I had left several items of clothing in the wardrobe. The hosts confirmed that the clothes had been found and even listed the items, so there was never any doubt that they were in their possession. I immediately offered several solutions to recover my belongings, including having a friend collect them in Porto or paying for shipping to Lisbon, where I live. The hosts chose to send the clothes by post. However, over the following weeks I received multiple assurances that the items would be sent "today", "this afternoon", or "tomorrow". At one point, I was told that the package had already been posted and that a receipt would be provided, but no proof of postage was ever sent. More than a month later, despite numerous messages and repeated promises, I still have not received my belongings. The hosts have recently stated that the package was sent by regular mail and that any further delay may be due to the postal service. While this may be the case, the lack of proof of postage and the long series of delays and contradictory updates have made the experience extremely frustrating. It is disappointing because the issue could likely have been resolved very easily from the beginning.