Reno hotel

location and its clean, modern design

nothing

Amazing hotel for the price we paid! We absolutely loved the artistic and unique environment, and the location was fantastic, very convenient for getting around. The staff were incredibly helpful, friendly, and welcoming throughout our stay. What really stood out to us was the security. No matter how late we returned and walked through the alley, the security staff were always around and keeping an eye on the surroundings. It made us feel very safe and comfortable, even when coming back late at night. Overall, a wonderful stay with great value, a great location, lovely staff, and a safe environment. Would definitely stay here again!

Overall, we had an absolutely amazing stay! The only minor issues were that there was a little mold in the toilet, which was slightly irritating, and the complimentary water had an unpleasant taste. Other than these small details, everything was absolutely wonderful. We really enjoyed our stay.

I've been returning to this hotel for three years now because it is a gem. Mainly because of it's perfect location. A real value for money because the security, facilities and cleanliness is top notch.

1. Need to improve on Wifi connection. It keeps getting disconnected. 2. I say this with zero ill intention but guests from the middle east and the mainland tends to be quite loud so... maybe impose some guidelines on that matter. 3. I was surprised that guests must pay safety deposit now. I've been coming here for three years and this was the first time I had to pay it. I have no problem of paying but the policy change tells me some of the guests hadn't been behaving.

Location . Staff in the front deck. They want to help guest.

No staff to take our bags. No late check out. The clean of room not perfect especially under the beds.