Great location, with easy check in and out. Overall, the room was spacious, and the kitchen was fully equipped for cooking meals.

The cleaning was poor, and every time we woke up, we had marks from animal bites—small red rashes. We suspect they might be bed bugs.

I liked the location, it was very convenient and easy to reach everything we needed. The atmosphere was pleasant and comfortable.

Honestly, there was nothing major to dislike. Everything was fine during our stay.

It was an apartment that exceeded our expectations. Very good price quality ratio. For Kuala Lumpur it is a good choice. Easy to find it, not really far from important landmarks, close to the public transport. There are several shoping, eating possibilities nearby, some just at the entrance of the building. You can feel secure 24h. The building has a swimming pool; it is just fantastic to use it after a long day in the city.

There is nothing to complain about. The room and the support services were excellent. It was our fault, not paying attention to initial indications about how to check in. But our host supported us with (idiot proof) explanations, when we asked further indications. We could take the room immediately after we arrived at the right place. It is probably something specific to the city, but there are several levels of security in order to get into the apartment. First, you have to pass at least two security guys, and present passports to check in. (nothing really unusual till now). But after that, things get similar to an airport or bank treasury access. You need 2 different PINs and 2 different cards to finally reach your bed... All the doors, elevators, key-storage locker are protected against unauthorized persons. A bit complicated, but not disturbing. Easy if you read the instructions.

Good size, and great to have supermarket at basement. Excellent to have a washing machine in the room.

It’s a self check in system, no onsite reception just a grumpy security guard. No cleaning throughout my 10 night stay and we must get rid of our rubbish in the hotel with vague instructions on level 3 which I couldn’t find and asked security and he just annoyingly said “it’s back there”, so I go back there and spend a few minutes trying to find it but couldn’t, my taxi leaves and I’m charged a no show fee. Why should I be searching for the place within a huge hotel to dispose of my rubbish? On arrival instructions were sent to my Australian sim but I was using my Indonesian sim as I’d just arrived from Bali. Had no idea about locked box out back and password system but security guard in lobby just yells check your message I need password, after finding it we go out back me pushing my heavy luggage around the basement to the locker room and get the card then go upstairs. No sheet / towels changed in the nearly 2 weeks there. And no one there to collect rubbish, we need to do that ourselves! Do I work at the hotel? Nope. So why should I go searching for where to dispose of it. And still couldn’t find it. At check out I head downstairs 10am ready to call a taxi and head to the bus depot for my 11am bus to Penang. I go to hand the security guard my room pass and walk off, but no there’s a whole procedure of having to return the key to the locked box again and entering codes etc. by the time the codes are retrieved and I push my bags through the lobby to behind the locker room (as a solo travellers had to take all my luggage with me), I finally finish returning the key and go to call the taxi but by now it’s 10:20am and as a result I nearly missed my bus to Penang literally they held the bus for me a minute or I’d have missed it. Any other hotel you just drop the pass at reception and leave not at this hotel. After arriving in Penang at 5pm o go to charge both my work and personal phone and see a message on my Aus sim phone asking have you checked out yet?