Proximity to the City and the Canal was good.

Finding the correct garage, lift and the actual apartment was difficult. The man in reception was not helpful and stood mainly on his phone in the foyer. He could see we were lost and until another resident helped us and told us who he was, he didn’t budge. Even then his information he provided was limited.

Very centrally located apartment, near New Street station. Decent sized apartment, with two bedrooms, two bathrooms and a good sized living room/kitchen. Straightforward to pick up the keys. Excellent, secure, parking.

As others have said, the apartment building itself is not the best, with dirty carpets and unpleasant-smelling corridors. Which is a shame, as the apartment itself is absolutely fine. Oh, apart from the sofa being a bit grubby. That could do with cleaning/replacing.

Fantastic location and great parking

Wish it was a king size bed but bed was comfortable. Onsite EV charger would be very useful

Location good for Mailbox. Sorted us an early check out which I was grateful for. Clean towels

I had emailed the host via Booking.com but had to chase a reply. The instructions for arrival didn’t land in my inbox until the day of the day. When I called the number as mentioned in email they didn’t answer. I called several times before my cal was returned. I had no idea that there was only parking for one car. We had travelled for three different locations and had two cars. (Despite the underground car park being pretty empty) I had no idea until that day (despite speaking to the host three days prior) that I had to get to a random petrol station first to collect keys. He used the phrase “will meet you with keys” in my call but failed to say the plan was entirely different to this. The sofa was stained and dirty. As the person that booked, I took the short straw and slept in this. Despite adding special instructions to my booking to request the sofa bed is made up given there are 5 of us, it wasn’t. I was just glad I got there before everyone and made the bed, covered with sheets so my family didn’t see. That would have added to their impression which wasn’t great. Cob webs on walls and ceiling lamp shades. Dead spider stuck to the wall in the small bathroom.