Lovely property, close to all amenities.

Cobwebs and dust on skirting boards. Just needed a bit of TLC. Outside patio needed a good sweep and bags of rubbish left under stairs to gate, needed removing.

Location was excellent for walking into the harbour and town centre. Apartments was clean, warm and comfortable. Had great nights sleep. I would never have guessed it was a pet friendly property as it was so clean and tidy with no smell of dogs.

N/A

Location, spacious apartment for 4. Comfy beds, lovely decorated, all round excellent

Nothing

It was a great location and the layout of the flat was practical. Customer service was generally fine.

The flat needs a deep clean. There was a lot of dust and dirt left in less obvious places. Some glasses, mugs and plates were dirty and chips. Most if the pots were scratched and dirty. The oven was dirty, the omelette flipper half melted. There was no frying pan. We only got 1 toilet roll and 1 bin liner and 1 coffee capsule for 3 people for one week stay! While the customer service was prompt, they can't be taking feedback on board since we have noticed similar comments (no frying pan, melted flipper, 1 toilet roll etc ) in reviews left months ago. The property is supposed to be dog friendly and yet no water or food bowls were available (I think property description mentions dog bowls). We asked if those could be provided, but got a negative reply. Patio was a disappointment; rusty furniture and mess. The mattresses (especially in smaller bedroom) were very uncomfortable. This property doesn't deserve the high rating it has at the moment. It has a great potential and could easily be much more comfortable and welcoming if some more effort and attention was given and feedback acted on.