Oporto Bonjardim Residence

Location, comfortable bed, large room, and sofa.

The door to the room was not very secure. The lock wiggled. It did not seem safe to us. The shower head broke and after a request, nobody responded to us.

Wygodne łóżko

Drzwi balkonowe - miałam problem z ich zamknięciem; czajnik na herbate nie działał, woda wylewała się z kabiny prysznicowej (nieszczelna kabina)

The location is PROBABLY a plus. Sunny side, view of the city

This was honestly the weirdest booking experience I’ve ever had. These apartments did everything possible to make my stay complicated. Even before check-in, they spammed me with instructions — messages on WhatsApp, Booking.com, and even phone calls. Apparently, the possibility that I might not be available to answer never crossed their minds….maybe I’m busy ?? What’s important is that the listing clearly says check-in is from 3 PM to midnight. Fine. But when I arrived at the apartment around 4 PM, they told me I had to walk 15 minutes to their office to pick up the keys — and I had to make it before 5 PM because the office closes then! Honestly, I’ve never had such a terrible check-in experience. And the funniest part? There was literally a key box on the building. I seriously don’t understand why they couldn’t just leave the keys there. As for the apartment itself… okay, I get it, the place is old and a bit damp. But fixing the toilet flush button would cost like 15 euros maximum. And the internet was absolutely terrible.

Loved the location, and relatively competitive price.

The apartment gave an impression that it was not properly cleaned because: the bed had hair strands, towels had dark/dirty marks and there was a used razor left in the shower. The area was a bit noisy and there was no wine/champagne (which was included in the facilities).