Hansar Samui Resort & Spa - SHA Extra Plus

The location The staff The swimmimg pool The breakfast

Nothing

The location was great for access to Fisherman’s Wharf and all the nearby restaurants. The pool and rooms were well attended. Staff in the breakfast area were excellent special mention to Strong and One who looked after us during our stay. Celiacs are well catered for with breakfast options. Highly recommend this resort for couples. The staff at the pool bar were also exceptional the service was always great and we were well taken care of. Unfortunately I didn’t take the 2 gentlemen s names that were on duty during our stay. Rooms were always extremely clean and staff in reception were excellent.

The water in Bohphut is not really clean but you have a beautiful pool to swim in .

Well designed hotel, with calm reception area and beautiful pool and bar/restaurant areas. Location overlooking the beach and sea excellent. All staff exceptionally friendly. Choice and quality of the breakfast excellent, as was the restaurant menue. Very good poolside bar and meal service.

Did not note anything in particular.

Nice hotel with good amenities. It had good space for the time of year with great sun bed availability. The spa at the hotel was phenomenal!!!! It was the highlight of our stay.

Personally, the gym space needs updating, it’s small for such a large hotel - yet they have a huge empty room right above it no one uses. I personally think the reception team is a let down. White we had some issues that were addressed when we arrived, we faced some issues at departure and it left a sour taste in our mouth. Had to leave at 5am for the airport, no lights on staircases at all, making it unsafe. The team asked if bags need to be collected and then didn’t collect them.