Pullman Shanghai Jing'an

Good location- breakfast

Rather gloomy property

The location is excellent and very convenient for exploring Shanghai and getting around the city. Our room was on a higher floor and was spacious, comfortable and very well maintained. Everything was clean and we had everything we needed during our stay. A special thank you to Isla, who was extremely kind and helpful and arranged a lovely room upgrade for us. Her attentive service made our stay even more enjoyable.

Location was very good

Breakfast area crowded.there is no 24 hour room service

overall nice property good views from the rooms fair food in the restaurant subway station is very close to entrance^ 4-5 stations to reach city center

It was stated that payment for the rooms are available at check in. However the hotel tried to charge the stay before my check-in. Bank blocked this transaction as suspicious and after that the hotel cancelled the booking without any attempts to contact me Service in the lobby restaurant is very slow, you will have to wait 30-45 minutes to get served. Surprisingly the same dish or drink may be prepared differently the other day. Lobby bar lacks any kind on sparkling wine - tried to order several times but they say they don't have it now. Surprisingly you cannot charge services to your room (lobby bar, lobby restaurant, swimming pool) - seems like there are several independent companies within one hotel And yes - they have security deposit when you check-in!