JW Marriott Hotel Sanya Dadonghai Bay

Full ocean view

Bed was a bit too soft for me.

Our twin room was spacious & comfortable, with both a shower and a bathtub. The lighting was excellent, especially for getting ready in the morning. The beds were also much larger than expected. The breakfast spread was outstanding, offering a wide variety of high-quality options to suit different tastes- from noodles and congee to eggs, pastry, bread, and fresh fruit, to Hainan specialities. The pool was a highlight—serene, well-maintained, and with plenty of sunbeds available.

The lack of air conditioning in the lobby made waiting there uncomfortable at times, especially in Sanya’s heat. Also, it would have been great if the pool area served light snacks or drinks. Having to go back to the main lobby/lounge area for food, and waiting 30-45 minutes for a simple dish like satay or a club sandwich was inconvenient, so we didn't end up eating.

Everything was great. Met immediately by staff upon arrival at hotel. Greeted by many people. Check-in was fast easy and friendly. Room was big. Great view. Great comfort from bed to linens to towels to bathrobes pillows mini bar safe furniture. Breakfast buffet great. Pool area great. Fitness center great and a great spa. Overall great experience. Maid service was spot-on. Always fresh towels and linens.

A/C could have been colder. But room temperature was comfortable

The staff were pleasant but very unhelpful and were unable to help with basic requirements such maps or food recommendations(also any one can speak English). Many facilities were closed (such as the pool bar) or partially open. Parts of the hotel felt deserted during the day with all lights turned off.