Hilton Shenzhen Shekou Nanhai

The room exceeded our expectations. the hotel gave us a free upgrade to a suite which was really nice of them. The hotel is located right next to Seaworl touristic area which offered wonderful food and entertainment choices.

NA

Family/kid friendly, great restaurant area with good breakfast buffet selection. Lovely pool. Room was clean and very comfortable. Location was amazing.

Outdoor pool water temperature was quite hot

My room was superb- I had two balconies and a wonderful sea view suite. I spent time just sitting in the sun in the comfortable chair with the balcony open. The bathroom was large and well appointed, with bath and shower. Bed was large and comfortable. Plenty of sockets for charging devices with international adapters built in. Lots of hanging space and large closet. Air conditioning was good in room, wifi worked well. Good quality breakfast in nice dining room. Staff were friendly and helpful.

I was travelling alone, but if I were with family, more furniture in room would be welcome- there was only 1 lounge chair, 1 desk chair. I was surprised there was no 'washlet' style toilet- this has been typical in other hotels in the region. Outdoor swimming pool was great in terms of depth and size- but was way too hot for exercise swimming. Typical exercise pools are 25ºC-27ºC- this one was 34ºC. The gym and leisure facilities were excellent, but would be good to see access to a sauna- the steam room was nice. These are very minor issues and I would not hesitate to recommend to others.

Most of the staff were really helpful. The location or area is superb. The rooms are nice and the room facilities really easy to use: TV, nice shower, great bathroom, plenty of space. Extremely comfortable bed and in general the room and hotel was very clean.

I thought the food was passable but the evening buffet was very limited. Overcooked beef, limited wine selection (a bit embarrassed by being told if I wanted sauvignon blanc I would have to order it. I'm not a cheapskate and would have been happy to pay for it - had I been able to order) The buffet lacked quality in many areas and seemed to cater for the crowd. The breakfast was okay. My biggest issue was the inconvenience of the building where we were housed. The building site on arrival wasn't pleasant but unavoidable. The pool area was untidy, fenced off and lacked anywhere to sit. Far too busy for me. We felt, yet again, dissapointed by Hilton in these key areas. Perhaps I just complain too much but as a paying customer there are far better choices in my opinion where you will feel that you are valued more.