Leonardo Boutique Hotel Maastricht City Center

Friendly staff, excellent location, easy online check-in, check-out.

I wished the window would open so that I could enjoy the terrace and the fresh air. WiFi was a bit slow

Location, excellent service, friendly staff, very good breakfast

Nothing

Great location, 5 min walk from the central station yet also 5-10 min walk from the city center. Friendly staff, clean and very nice room.

we got a new room after complaining (see the other negative part), that one was a proper size for 2 people, it had a small desk , 2 chairs, fridge and a very big bed (two beds pieced together). staff was very friendly and immediately re-roomed us after our complaint, also we had a weird 70 EUR bill for breakfast on check-out that was instantly taken care of without argument since we didn´t breakfast. the location is very good, 5 min maximum away from the train station. to the city on the other side of the river it takes around 15 min - 20 min by foot. nearby are a lot of cafés, food places though.

our first room (we booked Comfort Windowless Room with 1 Double Bed, but we probably got upgraded to windowed) faced the main street. at evening and even till late night there were people screaming and very loudly talking right outside while walking by or sitting somewhere - especially since it is near the station. the windows were closed, but are not soundproof at all. woke up a few times from that. room itself was very tiny, not a lot of space to turn for 2 people. the basin for washing your hands would be outside of the bath in the middle of the entry. even though there was a lot of storage space (shelves/cabinet) it felt cramped. after not sleeping properly the first night we asked for a room change and got changed to the mentioned room above (bigger, silent due to facing the inner courtyard. there was no real bar and only a "living room styled" lounge. unluckily the coffee machine in the second room was broken. second room we also heard neighbours extremely loudly, as they walked in the middle of the night loudly talking in the hallways. Also every time a door was closed - also in their neighbour-room (e.g. the toilet door) - it was very audible.