Majestic Toscanelli (centro storico)

Location and appearance

Great location for walking to many sites, cafes, restaurants, and shopping. Lovely room, great breakfast, and friendly and helpful staff.

Location. location, Location. Walking distance to everything. Near all the main squares and The Palazzo. Well appointed rooms with very accommodating staff. Lovely dining room and breakfast on site.

Narrow Roman streets on arrival with a car.

The hotel is exceptionally located in the historical centre which makes it nice for exploring. I also like the fact it is a grand old building which makes it seem nicer and cooler. Sadly, it underwhelmed and management just didn't seem to be on the ball.

Honestly, I was underwhelmed. The staff literally placed my room right next to the elevator despite a note in my booking saying to place me as far from the elevators as possible (I am a ilght sleeper). After that, I was "upgraded" to a room with such a tiny shower, it was literally a wrap around plastic screen of less than a metre square. I could only spin in place under an anemic showerhead. And the breakfasts were sparse and not so great compared to what I had expected from other Italian hotels to that point. In general though, I just felt it could have been so much more and really the hotel needs a bit of work - but could be utterly awesome if they were invested in making it much nicer (also, another weird thing - a restaurant for the hotel that never seemed open). In any case, it never felt like a 4 star hotel in my opinion and was a surprisingly underwhelming stay amongst all the places I stayed in Italy.