Twentyone Hotel

Everything

Nothing

Breakfast had a good choice of food and drinks. Tables were cleared quickly and efficiently. Food was offered to suit all diets and conditions.

On one or two occaisions, 1 or 2 of the staff were a little abrupt and condescending. The room is decorated in very darll colours and this made it difficult to see everything in the bathroom.

The breakfast and AC, our room was also huge, I think we got a free upgrade!

Wifi did not work at all

Location was good, and the breakfast choice was also decent. The availability of alternative milk for coffee in the mornings was also nice.

From the initial interaction with the reception staff, I found them to be very direct and abrupt. They were not rude, but were also not very welcoming. Every day on leaving or returning via the reception, most of the time the staff didn't even acknowledge you, let alone greet you. During checkout, not one staff even asked "How was your stay?" a question I would say was quite standard when I have ever checked out of a hotel. The rooms were very dimly lit, with dark glass doors for the bathroom which made it even worse. The bed was comfortable, as was the pillows, but there was an incredible amount of noise and music that could be heard from the bedroom during the evening which often made sleeping quite hard, it was almost as if the hotel was hosting a party every night!