Lago Garden Hotel & Spa

Well maintained in all aspects including green areas.

Weak WiFi in few areas. In my room 3206 very poor signal.

Great location, clean, quiet, beautiful setting, fabulous breakfast, lovely staff.

They provide 1 complementary tea bag and one coffee pod in the room for the whole stay. Bring your own and your own uht milk

Beautiful environment, calm quiet and with excellent all round service.

Evening meals sometimes brilliant, sometimes patchy.

The hotel is quite tranquil and situated very close to the small town. There is plenty of room with separate pool areas. The suite met our basic needs as a family of 4.

Upon our arrival, we were kindly offered a snack, which was much appreciated given our late arrival. While I personally found the tapas enjoyable, my children, who are not typically particular about food, found them challenging. It would be beneficial if there were more child-friendly options available. Regarding the in-room amenities, we noted that there was a limited supply of complimentary water upon arrival, and this was not replenished throughout our stay. We would anticipate a five-star establishment to provide a consistent supply of water in the rooms. Other refreshments and snacks were available in the minibar, but these were quite costly. The suite itself was rather modest, and the air conditioning provided minimal comfort during the evenings. We occasionally encountered some impoliteness and dismissiveness from the bar staff, particularly the more senior members. It sometimes felt as though they were doing us a favor by providing service, which was often quite slow. On our departure day, we had a late flight and were not offered a late checkout. We were directed to the spa area to prepare for our journey home, which proved to be quite inconvenient for three women sharing a single shower and limited changing space. The changing area was quite confined, even for one person. Furthermore, it was inconvenient when the spa closed and the lights were turned off without staff checking if anyone was still utilizing the facilities. While each of these points individually may seem minor, collectively they detracted from the overall experience one would expect from a five-star hotel at this price point.