Grand Isla Navidad Golf & Spa Resort with Marina

We absolutely loved the location, the hotel and, especially, the staff. Top notch service at all times. Callout to Lalo, poolside, Sergio, the bar in the reception area and Juan, our waiter. They took very good care of us. The grounds are beautiful and the view from our room (marina) was spectacular. See attached photo of sunrise about 6 am (no filter).

This is an incredibly beautiful property that was built 30 years ago. It needs some maintenance to keep it beautiful, and it doesn't look like that is happening as much as it could be. It is a very large property, and I'm sure keeping up with it, especially on the coast, requires many, many man hours. But if you can overlook that (we did and eventually thought it added to its charm), it's a wonderful, beautiful, QUIET place to spend a few days or a week. There is none of the continuous loud music you find at most resorts.

The oceanview and hotel bar Sergio (checo) amde it an exceptional experience.

I did not like that the pool bar closes at 6:00pm and that the hotel bar is extremely far from the pool. Also, bartender at the pool need more training in how to prepare drinks and improve customer service. I experience a few of the pool bar staff rude and the bar pool area was often dirty. For example, a few of the of the pool bar staff never acknowledge me while waiting to order my drinks. Once I requested for a drink he said they did not carry the specific drink I asked for, but then my husband without knowing I had requested the exact same drink to tee same worker he prepared his drink. Once my husband tried the drink it6 tasted awful, I am not sure why would the same worker tell me they don't carry that drink but then say yes to my husband and make it wrong.

Beautiful view, gorgeous place.

The beach was private, relaxing and nothing disturbed the peace.

The staff and the food

The room are very old and smell bad . There is a lot of fungus in the hotel. There is too much humidity in te room. The air conditioning makes a lot of noise