Cascadas Family Resort

Great manager, nice and understanding putting herself in the guests shoes :) Thanks for the help on the check in! Property green, kids friendly. Like oasis in the middle of this desert sunny beach 😂😅 also dog friendly and nice sustainable playgrounds

Super obiekt wyposażony we wszystko co potrzebne do wypoczynku - kilka basenów, czystych, ciekawie zaaranżowanych, mnóstwo zieleni, apteka, sklep, cukiernia, restauracje.

Oczekiwałam po zdjęciach nowoczesnej wyższego standardu w apartamencie, jednak trafił nam się pokój z bezpośrednim zejściem tarasu do basenu co zrównoważyło wszystko.

The pools are amazing and the gardens, really nice

The sheets on the beds, super thin, was the only real negative

The resort very beautiful. Nice pools and gardens

The staff not attend to the visitors. We asked several times to clean our room. In 8 days of stay they clean it 1 time. We asked in advance for a baby cot. Once we arrived they told us no one can provide a baby cot as the relevant department work till 18. We paid for room for six , baby included in the guest list but we had to pay extra for the baby cot - why? Don't know. Restaurant of dinner and breakfast very basic. Forks not always available even when restaurant empty. Kids have minimal options to choose from. In total facilities very nice but staff seems not working as expected whech affect the overall experience . Level of service very poor and this is shown in really in contrast to the beauty of the place. Have a lot of potential .... Shame