Cosmi Apts Gouves by Estia

Very clean well looked after, very friendly and staff always available to help

Nothing

The whole property was lovely and relaxing could ask for more! Nicos made us all who were staying feel welcome!

Nothing

Great location. Amazing pool. Friendly hosts.

We had a small problem with the AC but this was resolved.

Location was really good, local beeches are really nice. Room was good value for money. I liked the thin blanket on the beds as Crete gets hot and the heat can stay after the sun goes down. Lovely sunrise that came in through our window in the morning. Plenty of space opposite the front entrance to park cars. Bus stop only a 10-20 minuet walk away (depends on how slow you get in the heat), shops are between a 3-15 minuet walk (depending on which one you want to go to) and there is a beautiful church at the end of the road by the sea.

I understand these are very peculiar and hard times so I'm only going to be honest here. I can understand why people will be acting in different ways, it's a stressful and frustrating time we are all experiencing here. Attitude of staff could have been a lot better. (Kept getting told about wearing a mask constantly by the owner and his son in quite a rude manor, saying it's really strict etc, etc. This would not really bother me but none of the other customers there were wearing masks or being told to do so) They wanted us to wear a mask as we were walking from the entrance to our apartment door even tho we were socially distancing. (I had been all over the island and never had this treatment, was a bit strange) Felt alienated to tell the truth, we didn't use the pool, bar, lounge or spend anytime outside our room when we was back there. (and trust me, I like a few drinks when I'm in Greece) Towels don't get changed, shower head didn't have a stand and they could do with more bits in the kitchen and in the rooms.