Holiday Inn Mexico City-Plaza Universidad by IHG

It’s located a bit in the south where there aren’t that many good chain hotels like this one. The staff was very kind and friendly

It’s really too expensive for what it offers … you can find any number of offers in booking.com better than this one. It just happened that we needed to stay in the area and there weren’t other reliable options.

Great Customer service, cleanliness, comfortable and wonderful stay.

NA

Great location, clean facilities, on site parking.

Would be quite helpful to have a minibar in the room. The coffee machine didn’t work and is complex to manage.

I liked the location. Also the room was good sized and comfortable. Other than Lizbeth, the staff were very good to me. The Wifi worked very well. The employees at the front desk and the bar/ restaurant were very nice.

The cleaning lady was strange with me. Lizbeth. She came into my room and flirted, told me I was "guapo". I thought she liked me. We kissed a few times and hugged when she came into my room. She gave me nice compliments and extra amenities. We went out for dinner and I bought her jewelry and then a few days later she tried to tell me we were only friends and she was very rude to me. Also, I've stayed in more humble hotels in Mexico City, in Coyoacán specifically, that offer a complimentary breakfast. I think it's insane to pay so much for a hotel and not get a complimentary breakfast. Anyways, I was excited about the pancakes and french toast but neither was evenly cooked, soft in places and overcooked in others.