Occidental Tamarindo - All Inclusive

Restaurant people very nice

Bathroom shower awash

Great breakfast selections

Nice property, good food, nice beach activities - the staff were really, really friendly

Nothing

It's a nice location

Upon arrival, our room was comfortable, but I noticed a wad of hair in the shower on the wall. Room service was very spotty, often not restocking things like towels, coffee, or toilet paper. I am not a picky or high-maintenance person but this was just annoying, not anything major. Mid trip I got food poisoning from the hibachi restaurant, undercooked pork and for a person I was traveling with, undercooked chicken. Some of the staff was super rude. Our last night in the restaurant (that was open until 10pm every night for guests), starting taking food away, putting it back in the kitchen at 9:15pm. When we attempted to get more food (it's buffet) at this time, we got nasty stares from staff and they were obviously talking badly about us. Upon checkout, it cost me $105 because I misplaced the towel cards ($35 each if you do this) and then the wrist band they give you, they told me it was broken so I had to pay another $35, but I believe as she cutting the band off the key tag, she accidentally cut it and blamed it on us. There's no way if it was broken it would have stayed on my son's wrist, it wasn't possible. Lastly, if you want a decent drink, you have to pay more for better quality, so it's not 100% inclusive in reality. The drinks are most definitely watered down. OH one more thing - fire alarm went off at 5am one morning and we all went to lobby to figure out if it was real, the staff said they didn't know...no one came to tell us what was happening, and their response was, it's probably safe to go back to your room (separate buildings) and just gave a terrible attitude about it.