Sofia Hotel - All Inclusive & Private Beach

Hotel czysty i zadbany. Personel pomocny. Posiłki dobre i zróżnicowane.

Brak programów telewizyjnych w innych językach niż Bułgarski. Zbyt bardzo ujednolicone śniadania.

Private beach close enough with beach bar. Friendly staff. Nice room. Easy acces to the center

Comparing with previous years in which I came to this hotel, I would say that services have decreased. Food: The variety for the food has decreased, even the quality for some of them (e.g. fruits jam at breakfast, snack bar, desserts, found a rotten peach, uncooked chicken, expired sauce/it was splitting into oil and the rest of it). The kids menu was not available at all. Cleaning: First day of cleaning, they didn't change the towels, even if we've let them on the ground as instructed for changing. Second day, they didn't even enter the room, and we've seen the cleaning staff at pur floor, a few rooms away from ours (trash bin still full, towels not changed etc.) We had to ask at reception for someone to be sent to our room. The elevators should be changed, they don't work good at all, and one of them was not working on our floor. My biggest disappointment comes from the fact that I know how the hotel used to be a few years ago (from 2017 till 2021) and that now it's not worthy of its 4 stars anymore

Pyszna herbata Dilmah ! Piękne widoki czysty hotel fajne wyposażenie kosmetyków w łazience . Wystawiana faktura zgodnie z oczekiwaniami

Personel nie mówi perfekcyjnie w języku angielski ale jest pomocny także warto być cierpliwym.

The room and the beds.

The breakfast: poor selection, same every day. The dinner: poor selection, not 4-star quality