BEST WESTERN La Porte des Châteaux

Good size apartment room with cooking facilities. Convenient for centre of town. The restaurant was good.

There was only one coffee mug, and one other tiny cup. It should have sufficient crockery and cutlery for 2 people. Also, I was asked if I would like to add a tip to my bill. I have never been asked this before in an hotel, and I deplore the fact that this awful custom is spreading. I expect staff to be paid properly, and for the cost to be reflected in the price. I do not see why a tip should be asked for.

Stayed on a trip travelling to South of France with 2 kids and the dog. Room was perfect for what we needed and even though we arrived pretty late the staff made up a table at the restaurant so we could eat dinner. Location was great - as we were travelling through we didn't see much of it but would recommend.

Our room was on the ground floor near the breakfast area so was a little noisy with doors shutting.

Size of room: excellent for a family of 4 with 2 young children Location of Hotel - Close / far enough away form the motorway in a fairly residential area...very safe and quiet. Comfy beds

Could have been a bit cleaner (particularly in bathroom & Kitchens). Curtains/netting could do with being cleaned or replaced. Kitchen utensils mis-matched and lacking...though this is a minor point.

Usually the hotel meets our expectations, but this day we had some bad luck (see below). The location works well for us and the en-suite rooms are excellent.

Unfortunately the room was not made when we arrived late afternoon after a long day of travelling. The hotel said that they were short of staff and most rooms still needed to be made. They offered us complementary drinks, which was nice, but we would have much preferred to arrive at a clean room in order to rest and have our pet in a secure place. Once we were given a room, the room was obviously made up quickly. Also, the restaurant could definitely do with improvement. The food is not quite what one would hope for in France.