The cleanliness, the charming staff, the mini market, the convenience of them also offering island excursions (eg: snorkelling)

There is a very nice deck, but the nearest sandy beach is maybe 3 mins walk away. It is not a beach front property.

- Location, probably the best area to stay on Tioman (more better than Tekkek) - very nice and helpful staff. Especially Emma and Niniey :) they help arrange you boat, motorbike, bicycle, taxi or any trip you want. - intimate atmosphere of Restu Chalet and area - The people were very kind and welcoming - There are plenty of restaurants to choose from in this area - interesting flora and fauna on the island. Including jungle and sea

Nothing

Quiet and close to beach. Snorkeling was fantastic.

Some latches broken and switch not working

Room was okay, all facilities needed. You get what you pay for in terms of objects etc. AC was loud but working properly. Staff was helpful and nice.

They could put some drinking water in the rooms though when guests arrive, because on the island it’s hard to find a place which is open for example between 2 and 8 PM. Sometimes there is no shop open for hours and after a long journey guests can get thirsty. Also a water dispenser could be useful in the accommodation - there are lots of places which have it nowadays, it would be time to do so, it’s way environmentally friendly this way as well. However the environment itself is totally unsuitable for relaxation and resting (which I thought was one of the islands main goal)…. 1) roosters are in the neighbourhood which means that from 6 AM (or even earlier) they crowed - this in itself would not have been a problem as when they stop in normal circumstances, you can continue sleeping… BUT! 2) the maintenance personnel started to mow the lawn at 8 AM!! (Why can’t he do it from 10 AM for example, in a holiday resort where people try to relax and rest??) 3) in the afternoon and evening every day lots of children (I think local, not guests!!!) used the garden of the property as playground and also as soccer field, which meant they were constantly screaming and shouting for approx 3 hours (until 9:30 PM sometimes) and the parents never even tried making them stop. The sound insulation of the rooms is not good, which meant that one can hear the screaming and shouting as if it was happening right beside him/her. They did not care about the guests at all. Also the water taxi offered by the accommodations staff was overpriced compared to other taxi services. These all made it impossible to relax and rest - especially mentally but sleeping was difficult as well. I do not recommend the place to people who want to be in peace during their holiday.