The property is in a great location with good facilities. The onsite manager advised that he didnt turn the heat on in the heated spa as "no-one" was around and the cost of the power it just wasnt worth it. I found this quite insulting like - I am no-one obviously. I paid premium school holiday rates and was told that the electricity was too high to have the heat on in the spa - not very good business. We were also told that the pool was shut and no one was there on one occasion at 5.00pm, but it would be ok if we stayed in the pool area. This was also quite poor when on other nights entire families were at the pool until well after 8.00pm. It is a good facility but felt a bit under the microscope over trivial things.