Aloft by Marriott Kathmandu Thamel

Location was great, good breakfast options and wonderful staff

The bathroom door was hard to open. We had brought it to their attention but it didn't get fixed.

The breakfast was excellent. The staff was very helpful and nice. The rooms were clean and spacious.

That there is no possibility to have a jacuzzi together was very weird and a first time for us.

Service, location, staff

New and modern, one of the nicer hotels in Kathmandu, one of the front desk workers was very helpful, they had me in the wrong room on the first night and ended up rectifying on the second night

Some of the staff made me feel really uncomfortable and not welcomed, I had to move rooms and was told to leave my key at the front desk and the staff would move my bags. I came to my new room an hour later and got a call from one of the staff accusing me because I didn’t move my bags, I wasn’t able to because the room that they gave me wasn’t ready and I was told that they would do it, I had to go to reception, get my old key, move my bags then drop the key back, when I got back to my new room another front desk worker came to my room and asked me how was my room, I said it was fine and I explained that I was not impressed with how I was treated. His response was “have a nice day sir”, I said “really, is that it” and he just repeated the same line again. There were 2 other strange encounters that I won’t get into. All and all I checked out a day early as I was not comfortable here.