Meliá Sol y Nieve

Staff very friendly, great breakfast, nice hub of a bar

Hard floors in the rrom ands bed rolling around.

Location & food

Very thin bedroom walls. Very noisy

Breakfast was lovely with lots of variety. Coffee could be better. Comftable rooms Polite staff Kids club was very friendly

It was a shame as the ski resort was shut due to bad weather so i little compensation from hotel would have been nice as we could not ski which is what we came for. Also the kids pool did not open until the afternoon which was unfortunate

They have their own ski rental in the basement, which was very convenient. A bit more expensive than other rentals around.

This was a disappointment. I went with my 10 yo son, for a ski trip. This is not ski in / out. You have to walk through the village to get to the lifts. Which is long for kids on ski boots. Also, the door to our room had a gap underneath, we could hear every person walking by, I could hear every word from the people in the room next door. We visited the kids spa, which is a chaos! Not at all spa, more like a crazy kid´s pool with a slide. They have a parking, but it is expensive and super narrow. Very difficult to drive a medium size car down there. I could not reach the hotel on booking.com to get answers to simple questions, as they're closed during the weekends. But worse: I had one simple request for our stay, which was for a view towards the slopes. They gave us the opposite, even though this was off season and the hotel was not at all full. The reception staff also need a smiling course, they don´t make you feel welcome. I´m coming back to Sierra Nevada, but staying at another hotel next time.