The Crystal VAYA Unique

Location, pool, spa, staff

Dinner is now mostly buffet, and the restaurant is not properly set up for this. It’s very cramped and small in the buffet area for the number of guests. The sit down dinner portions are ridiculously small- this would work for a 5-7 course meal not 3. Food itself is good.

Lovely room, fantastic views, very friendly staff and secure motercycle parking, excellent pool and spa facilities

Nowoczesny, czysty hotel, położony bezpośrednio przy ośrodku narciarskim. Pokoje przestronne z balkonem. Basen, SPA, restauracja, bar, podziemny garaż dodatkowo płatny. Jedzenie raczej średnie - jeśli oczekujesz lokalnych dań, to nie otrzymasz. Personel bardzo pomocny i miły.

Bardzo gorąco w pokoju, regulacja niestety nie funkcjonowała.

A beautiful hotel with a fantastic spa area. What really stood out for us was the exceptionally friendly and helpful team at reception and in service. We felt genuinely welcome and would absolutely consider coming back – next time for a few more nights.

Unfortunately, the restaurant experience does not match the quality of the hotel. The dinner was a major disappointment. We like Austrian Food and what was served on dithering Austrian Food Theme Buffet was the worst food I ever had in Austria. Breakfast was much better and you can clearly see that a lot of effort goes into the buffet. That makes it even more disappointing that no fresh bread or rolls were served. This is such a shame because the issue feels very fixable, but food is an essential part of a holiday experience. We really hope the restaurant management takes the feedback seriously. We wish the entire team every success in improving this part of the hotel. It destroys the positive vibe from the hotel if you can’t get the quality of your F&B up to a equal standard.